
December 2008 did not bring tidings of comfort and joy to an Xbox 360 owner living in Oak Forest, Illinois. The holiday season brought not presents and delicious food, but rather an ugly surprise: the nefarious Red Ring of Death, glaring at him like the burning Eye of Sauron. This happens to many Xbox 360 owners, so perhaps this unfortunate Oak Forest resident (name unknown) shouldn’t be too surprised, but surprised he is—and very angry. See, his Xbox 360 lived past the three-year warranty, so the poor guy was charged $99 to repair his console. Additionally, Microsoft never explained to the angry fellow the reason his 360 took a dirt nap.
This Oak Forest resident chose not to cry over spilled milk. Instead, the angry fellow took matters into his own hands, filing a lawsuit against Microsoft, in which he claims that the tech giant makes an undeserving profit from hardware they know full well to be seriously flawed. He hopes to get his suited approved for class-action status, which would exponentially improve his chances of succeeding in court.
Yes, this is a terrible situation for the poor guy, and we all dread going through the same, but this is far from the first time. Microsoft gets slapped with a similar suit seemingly every other day. No matter your feelings for the Xbox 360 as a gaming console, the system is clearly—even today, after several hardware revisions—a ticking time bomb. This is especially sad given the many positives of the Xbox 360, such as Xbox Live (including the Marketplace, Xbox Live Arcade, Netflix integration, chat parties, and so on), which most gamers would agree is the premier online gaming service available.
Hopefully, Microsoft learns from their mistakes this generation and designs a better console for the next cycle. Sure, it’s foolish to believe any console hardware will be flawless, but we can all hope that Microsoft won’t design another console as riddled with issues as the Xbox 360. Then again, this is the same company who made Windows Vista (zing!).